Delivering feedback is not an easy process, and it is even more challenging when the message is potentially negative. Just the thought of this type of conversation commonly evokes emotional turmoil for both the giver and receiver. Frustrations with an employee, boss, colleague, or other that are not addressed can [...]
What is conflict aversion? Broadly stated, conflict aversion is an indirect way of dealing with an issue or a person to avoid confrontation. Conflict averse people tend to avoid conflict at all costs and have inner dialogues that rarely get voiced – much to their detriment. Consequently, their viewpoint is [...]
What is a bully boss? Bully bosses are people who are very goal-oriented, get the job done, but leave a lot of human wreckage in their wake. We’ve all worked for them at one time or another. Or have had clients who fit the description. When you work for a [...]
Some of the more frequent areas we are asked to work on with individuals and teams include enhancing communication skills, conflict management, and difficult conversations. These are not lightweight conversations and while some may enjoy the challenge ‘conflict’ brings, others are skeptical or even averse to engaging in the difficult [...]